Business Report: Columbus café
Change management models: Kotter’s 8 steps, Mckinsey7s
One principles of innovation:
One principle of change management
Second principle of innovation
Second principle of change management
One theory of innovation
One theory of change management:
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Onemodel Of Change Management
Kotter’s 8 step model
- Create- In this step, the management of a firm mainly creates a situation for implementing change in the organization. Therefore, the management of Columbus café must create a need of change in the organization so that the change management theory can be applied into it.
- Build- This step mainly allows the management to develop a suitable change that would be appropriate for the firm. In addition, the management of the firm can also try to build a team for implementing the change model in the Columbus café. This will help the firm to identify a suitable change for implementing into it.
- Form- This stage mainly clarifies about the outcome of the change so that the management can use it in an appropriate way. The business managers of Columbus café will be able to help the firm from the positive results of the change management process.
- Enlist- The management of an organization must enlist the improvement areas through which it can be improved by implementing proper change. It is very important for the management of Columbus café to enlist the improvement areas so that an appropriate change method can be applied.
- Enable- This stage mainly helps the management to remove the barriers like inefficient processes and hierarchies so that the change model can generate a great benefit for the firm Columbus café.
- Generate- In this step, the management of an organization must generate the outcomes of the change management so that the firm can get proper benefits. The outcomes from the change management process must be analyzed by the management of Columbus café before continuing it for the future purpose.
- Sustain- It is important for the management to sustain into the change in order to receive more benefits from it. If the change management theory provides positive results, then the management must stick to the change so that the café can get benefits.
- Institute- The change must be formulated in an appropriate way so that the business firm can get success. The change management model must be formulated in the firm Columbus café for getting success.
2.2 Kotter’s 8 steps:
The Kotter’s model of change management states that various steps are to be followed to get desired change results such as increasing urgency for the change which is at priority for Columbus Cafe then building a strong team which will guide through the whole change process. Then having the vision that the change of customer service will bring sales volume for the company and communicating the same information with others and making the steps into action so that short term goals can be achieved in given time frame and it should not be letting go for near future and at last make further changes if possible (changewalkme, 2019).
2.3 Second theory of Innovation
Portfolio management- The portfolio management is one of the technique in which the company Columbus café will be able to take an effective decision for its development. In the same context, the portfolio management will also help a business firm to manage its business resources by making an appropriate decision. On that note, management will be able to help the company Columbus café with an effective decision making technique from any kind of critical situation (medium.com, 2019).
Second theory of change management
Life cycle- As per the theory of lice cycle, the Columbus café will be able to manage its business process by following different stages. In addition, the life cycle theory will also help the firm to implement some innovative systems like feedback. On that note, the firm will be able to take the feedback of the staffs about the change management process. This will also help the management to understand the effectiveness of the change management within the firm Columbus café. Furthermore, the life cycle theory will also help the firm to know the sequence of change for following the rules and regulations (ideatovalue, 2019).
Second model of change management
- Strategy– This stage mainly helps a business organization to implement a potential strategy through which the goals and objectives can be achieved within the mean time. On that note, the management of Columbus café will be able to implement strategies by following the 7s model.
- Structure– This stage also allows a business firm to maintain a proper organizational structure. It is also very important for Columbus café to develop a proper organizational structure so that the staffs can work in an appropriate manner.
- Systems– The daily activities and procedures that the staff mainly follows. On that note, the activities and procedures must be followed by employees so that a proper system can be maintained in the Columbus café.
- Shared values– It is the core value of an organization which shows its capabilities. The values of the firm Columbus café must be identified so that a proper structure of the organization can be developed.
- Skills– The performance and innovative skills of the organization as well as the employees. Proper skills of the employees in the Columbus café will also help the firm to develop its brand image.
- Styles– Adopted Leadership styles in the organization. On that note, a proper leadership style must be implemented in the Columbus café so that the operations of the firm can be monitored.
- Staffs– This step mainly shows the capabilities of the employees. The high capabilities of the staffs will help the firm Columbus café to maintain its performance (digitaltonto, 2019).
2.4 McKinsey 7S: The change management has very important model which assist in applying the change of Columbus Cafe and its McKinsey model which consists of strategy, structure, systems, skills, staff, shared values and style. By considering this model for change management it states that the change should be implemented when the strategy is so strong which can affect structure of the company for long term goals attainment and the system followed inside the company for customer service should be analyzed as well as employees skills and the values they have for achieving group goals is taken into consideration so it shows strong implementation process (ideatovalue, 2019).
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changewalkme. (2019, 06 20). important-theories-of-change-management/. Retrieved from changewalkme: https://change.walkme.com/important-theories-of-change-management/
cleverism. (2019, 06 20). innovationprocessdefinitionmodelstips. Retrieved from cleverism: https://www.cleverism.com/innovation-process-definition-models-tips/
digitaltonto. (2019, 06 20). principlesofinnovation. Retrieved from digitaltonto: https://www.digitaltonto.com/2011/5-principles-of-innovation/
ideatovalue. (2019, 06 20). Innovation theories. Retrieved from ideatovalue: https://www.ideatovalue.com/inno/nickskillicorn/2017/07/15-most-important-innovation-theories-your-company-should-be-using/
medium.com. (2019, 06 20). theoriesoforganizationalchange. Retrieved from medium.com: https://medium.com/@fonso149/theories-of-organizational-change-based-on-the-process-43cc04924289
strategy-business. (2019, 06 20). article. Retrieved from strategy-business: https://www.strategy-business.com/article/00255?gko=6c601
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